Shipping Policy

DELIVERY CHARGES

We ship Australia wide and offer a flat shipping rate of $9.95 on all non-bulky orders. For bulky orders, shipping will be calculated at checkout. 

EXPRESS DELIVERY

We do not currently offer Express Shipping however if you require your parcel by a specific date please don't hesitate to contact us at info@dimpleanddot.com.au.

DELIVERY TIME FRAMES

We endeavour to send all orders within 2 business days, with most orders being dispatched within 24 hours.

Once your order is sent, you will receive an email with your tracking number. 

After your order has been collected by our couriers, delivery times are outside of our control. Estimated delivery dates can vary depending on many factors including your location and possible peak season delays.

LOCAL PICKUPS

We offer local pick up from Prospect, NSW 2148. When ordering please use the pickup option during checkout.

Once you have placed your order we will contact you to schedule your pick up. Orders are to be collected within 7 days.

REUSE AND RECYCLE

We try our hardest to reduce our amount of waste and like to reuse/recycle where ever we can, which means that sometimes your order may arrive in a reused box. We encourage you to also reuse and recycle where possible.